Privacy Policy...

It also explains how we store this data and keep it safe. transformationbydesign.co.uk is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Notice.

We hope the following sections will answer any questions you have and but if not, please do get in touch with us. We may change or update this policy on occasion so please check this page from time to time to ensure that you are happy with any changes.

This policy is effective from April 2024.

Our Legal bases for using personal information

The law on data protection sets out a number of different reasons for which a company may collect and process your personal data.This policy is effective from April 2024.

Consent

You have given clear consent for us to process your personal data for a specific purpose. For example, if you contact us using our contact form with a query or enquiry, we would use the information you provide to contact you.

Contractual obligations

In certain circumstances, we need your personal data to comply with our contractual obligations. For example, if you contact us using our contact form.

Legal compliance

If the law requires us to, we may need to collect and process your data.
For example, we can pass on details of people involved in fraud or other criminal activity affecting transformationbydesign.co.uk to the police.

When do we collect your personal data

• When you contact us via our contact form.
• When you email us directly.
• When you comment or engage with us on social media.

The Types of Personal Information We Collect

• Details of any communication or interactions you have with us if you get in touch using our contact form.
• Information gathered by the use of cookies.

How and why we use your personal data

• To respond to your queries when you contact us. Any communication may be kept on record for a reasonable time to help us deal with your query effectively.
• To protect us from fraud or any kind of illegal activity.
• To send you communications required by law. For example; any significant updates to our Privacy Notice.

How and why we use your personal data

We know how important data security is to you, so we treat your personal information with the utmost care and are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or misuse of your data, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. For example;

• Every page and area on the website is secured using ‘https’ security technology.
• We use the latest security and hosting packages to prevent any cyber attack or security breach.To send you communications required by law. For example; any significant updates to our Privacy Notice.

How long do we keep your personal data for?

Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected. At the end of that retention period, your data will either be deleted completely or anonymised.

If you get in touch via our contact form, the personal information you provide may be kept on record for a reasonable time to help us deal with your query effectively.

What are your rights regarding your personal data?

You can ask us for a copy of any personal information we hold about you at any time.

You can inform us of any changes to your personal information, or if you want us to correct any of the personal information we hold about you.

Whenever you have given us your consent to use your personal data, such as when you contact us.

To ask for your information to be amended or deleted, please contact us.

How and why we use your personal data

If you have a concern about the way we have handled your personal information, or are not happy with any response to an enquiry, you have a right to contact the Information Commissioner’s Office to lodge a complaint.
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You can contact them by calling 0303 123 1113 or visit or go online to www.ico.org.uk

Any questions about the Privacy Policy?

We hope that this Privacy Policy is clear and easy to understand, and that you are happy with the information on your data protection.
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If you have any questions at all please get in touch anytime by using our contact form.